POLICIES & SHIPPING
We ship Worldwide from Portland, OR. USA.
All orders are processed within 2 -7 business days unless noted otherwise. This does not include shipping time. If you would like your order faster, feel free to contact us with your order number. We will do our best to work within your time frame.
• All USA orders include Tracking.
All apparel is shipped USPS First Class unless upgraded. First Class includes tracking but is not insured if lost or stolen. Please consider upgrading to Priority Mail if you would like $50 Insurance or to receive your package sooner.
First Class Estimated Delivery: 2 - 5 Business Days (Does not include processing time)
Priority Mail Estimated Delivery: 2 - 3 Business Days (Does not include processing time)
• International Orders do not include tracking outside the US. If you would like to add international tracking to your package, upgrade your order at checkout to Priority International.
First Class Estimated Delivery: 10 - 35 Business Days depending on location. (Does not include processing time, some countries may take longer for delivery)
Savage Seeds is not responsible for any VAT (value added tax) by Customs on overseas shipping. This may occur in some counties. Please check with your customs department in advance to assess how much this will cost you at the time of delivery.
You will be sent a shipping notification email when your order ships - check your email junk/bulk folder, it may be there. Your tracking number will be included in this email.
Savage Seeds is not responsible for USPS mistakes, lost or stolen packages. Packages that show 'Delivered' on tracking will not be replaced. If you are concerned about delivery to your address and would like to add insurance, please upgrade your shipping accordingly at checkout.
If you upgrade your shipping to Priority, you are responsible for filing your own insurance claim with USPS. We will of course help in this process how ever we can and do our best to find your package from our end.
First Class and Priority Mail delivery time frames are not guaranteed - They are USPS Estimates. After packages leave our hands it is up to USPS and International Customs to process quickly.
The address you provide at checkout needs to be correct. We do not replace merchandise that was shipped to the wrong address. Orders that are returned to us because of an incorrect address or USPS error will need to purchase shipping for us to resend.
RETURNS & EXCHANGES
We want all of our costumers to be 100% happy & satisfied with their purchase! Please EMAIL US with any questions.
Exchanges and Returns are available on domestic orders only.
PLEASE NOTE: Orders purchased with a Sale Code, Special Offer or Discounts are eligible for Exchange only. Exchanges will receive Store Credit for purchase price.
Full Priced, Domestic Orders are eligible for Refunds and/or Exchanges.
To receive a Refund or Exchange please fill out this FORM within 5 days of delivery. Returns & Exchanges will only be accepted in original condition. Not washed or worn. We must receive your return/exchange within 4 weeks of delivery date. We cannot accept Returns or Exchanges outside of this time frame.
Customer is responsible for return shipping. No shipping costs will be refunded. A refund or exchange will be processed after the item/s are returned in original condition. Refunds will be for purchase price only. Exchanges will receive a Shop Credit code to make a new purchase. Amount will be for price paid only - no shipping costs will be refunded.
If your package arrives damaged, your order is incorrect or you have any quality issues please EMAIL US within 5 days of delivery.
All sales are final on Ceramic Mugs, Handmade Banners and all items in our Sale Section.
Please refer to the size chart on each listing in the images and note that our apparel runs on the small side - so when in doubt, get the next size up.
Colors may appear different based on your monitor/screen settings - Please take this into consideration when purchasing.
Items sold by Savage Seeds INC. are not intended to be worn as sleepwear. Hoodies should be removed before sleep.
Please visit our FAQ page for more information.
Feel free to contact us with any questions about shipping or getting your package sooner.
We are happy to help!
* Terms are subject to change *